Frequently Asked Questions

Questions, answered

FAQs from parents and carers.

If you can’t see your question below, you’re welcome to get in touch. We’ll respond within one working day.

What technology do we need?

A laptop, desktop or tablet with a reliable internet connection, plus a quiet space where your child can concentrate. We use a secure, browser-based classroom, so there’s no complex software to install. A microphone is required; a webcam is recommended but optional.

Which age groups do you support?

This course is designed for pupils in Years 5–11 and those resitting GCSE.

What if my child misses a session?

If you let us know at least 24 hours in advance, we’ll provide a short recap video and practice sheet so they can catch up. While we can’t offer refunds for missed sessions, we do our best to keep learners on track.

Are tutors DBS checked?

Yes. All Tutor Maths tutors are experienced educators based in the UK and hold an enhanced DBS check. Safeguarding is at the heart of how we operate online.

Can we continue after the first 4 weeks?

Absolutely. Many families choose to book consecutive blocks. We’ll recommend whether ongoing support is useful for your child and can keep them in the same group where possible.

Next steps

Reserve your child’s place in the next cohort.

Share a few details and we’ll be in touch within one working day to confirm your child’s group, start date and payment link. There’s no obligation until you complete payment.

No long-term contracts – pay per 4-week block.
We’ll recommend the best time slot for your child.
Places are confirmed on a first-come, first-served basis.

Prefer to ask a quick question first? You can also email us at [email protected].

Enrolment form

Complete the short form below. We’ll confirm availability and send you details to secure your booking.

By submitting this form you agree to our privacy policy. We’ll never share your details with third parties.

Tutor Maths

Gentle, structured online maths support for families across the UK.

Email: [email protected]